Shipping Policy

Thank you for shopping with The Tech Gadget Lab! We’re committed to delivering your tech gadgets quickly and safely. This Shipping Policy outlines how we process and deliver your orders both domestically and internationally.

1. Order Processing

  • Order Confirmation: Once you place an order, you’ll receive an email confirmation.

  • Processing Time: Orders are typically processed within 1–3 business days (excluding weekends and holidays).

  • Verification: Orders with incomplete or mismatched information may require additional time for verification.

  • Cut-Off Time: Orders placed after 12:00 PM (local warehouse time) may be processed the next business day.

2. Shipping Options & Delivery Times

We offer several shipping options based on your location:

a. Domestic Shipping (within [Your Country])

Shipping Method Estimated Delivery Time Cost
Standard Shipping 5–8 business days Free (for orders $50+) or Flat rate
Expedited Shipping 2–4 business days Calculated at checkout
Express Shipping 1–2 business days Calculated at checkout

Delivery times are estimates and may vary based on location and external factors.

b. International Shipping

We ship to most countries worldwide.

Shipping Method Estimated Delivery Time Cost
Standard International 5-10 business days Calculated at checkout
Expedited International 3–7 business days Calculated at checkout

Customs, Duties & Taxes: International orders may be subject to additional charges such as customs duties, taxes, or import fees imposed by your country. These charges are the customer’s responsibility.

3. Shipping Locations

  • We currently ship to [list countries or regions you ship to]

  • We do not ship to PO Boxes, APO/FPO addresses, or restricted countries

4. Tracking Your Order

  • Once your order has shipped, you will receive an email with a tracking number and a link to track your package.

  • You can also track your order via the “Track My Order” page on our website.

5. Delivery Delays

While we strive to meet all estimated delivery times, delays may occur due to:

  • Weather conditions

  • Customs clearance (for international orders)

  • Courier service disruptions

  • Incorrect or incomplete shipping addresses

If your order is delayed beyond the expected timeframe, please contact us at brianlyk2005@gmail.com  and we’ll assist you promptly.

6. Undeliverable or Returned Packages

If a package is returned to us due to an incorrect address, failed delivery attempts, or refusal to accept, the customer will be responsible for:

  • Re-shipping costs

  • Any return shipping fees charged by the courier

We are not responsible for packages lost or undelivered due to incorrect shipping information provided at checkout.

7. Lost or Stolen Packages

If your package shows as "delivered" but you did not receive it:

  • Check with neighbors, building staff, or your local postal service

  • If still not found, contact us within 7 days at brianlyk2005@gmail.com 

We will assist you in filing a claim with the shipping carrier. Please note that we are not liable for packages marked as delivered but lost or stolen after delivery.

8. Pre-Orders and Backorders

For items marked as pre-order or backorder:

  • Shipping estimates will be clearly noted on the product page

  • Your order will ship as soon as the item becomes available

  • If your order includes both in-stock and pre-order items, we may ship them separately

9. Questions?

If you have any questions about shipping, feel free to contact our support team:

📧 Email: brianlyk2005@gmail.com 

🕒 Support Hours: 24/7 Service

We appreciate your business and look forward to getting your favorite tech gadgets delivered quickly and reliably!